About me
I'm Germaine, a Product Manager at Phillip Nova with a background in Cognitive Science. I like to turn chaos into structured, controlled chaos. A few links to explore:
Background
I studied Cognitive Sciences at UNIMAS, and that's where I became fascinated by how people process information, make decisions and learn. Ideas like cognitive load, mental models and attention still shape how I work: I'd rather design products that fit the way people naturally think than ask people to adapt to the limits of the technology.
I didn't go straight into product. I taught art for a year, then moved into systems: data pipelines at META Research and three years supporting ERP and supply-chain planning systems at Plexus Corp. In 2024 I moved into product management at Phillip Nova, and I'm now studying for an MBA at Universiti Sains Malaysia.
I think of agile as a mindset rather than a method. Every product is different, so if an approach doesn't work, I try something else. People who know me well describe me as upbeat, people-centred and driven by possibilities (ENFP, Enneagram 7).
Education
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Master of Business Administration, Universiti Sains Malaysia
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BSc Cognitive Sciences, Universiti Malaysia Sarawak
Human cognition, decision-making and HCI. Final-year project on cognitive load theory and memory. CGPA 3.69.
Certifications
Advanced Certified Scrum Product Owner (A-CSPO®)
Certified ScrumMaster (CSM®)
Chat Ambassador, Institute of Mental Health Singapore
In progress
PMP certification
Toastmasters SR5, MR1
Hobbies
Outside work you'll usually find me at a tabletop: Dungeons & Dragons, Warhammer 40k, pen-and-paper RPGs, or losing to a Souls boss. It's good practice for collaborative storytelling, scenario planning and creative problem-solving. I also enjoy:
- Art
- Worldbuilding
- Board games
- Gaming
- Photography
Some of these turn into small projects.
Tools I love and use
Tech
- Laptop: MacBook (M1)
- Tablet: iPad (M2)
- E-ink notebook: Supernote Nomad
- Keyboard: Rainy75
- Headphones: Sony WH-1000XM6
- Still the best: pen and paper
Photography
- Camera: Fujifilm X100VI
Hydration
- Tumbler: Owala FreeSip
Current obsessions
- Playing: Final Fantasy XIV
- Drinking: Longjing tea
- Loving: Chiikawa
Philosophies I follow
Elsewhere
Say hi by email, or find me here:
- LinkedIn: germainecwc
- X: @softserveotter
- Instagram: @softserveotter
- Daily notes: Today I learned
- Bookmarks: Useful links
- Résumé: PDF
Colophon
This site is written by hand in plain HTML and CSS, with a little JavaScript for the dark mode toggle and the recommendations. There's no framework. The typeface is Inter, and the source is on GitHub.